Welcome Package

Last updated on July 19, 2021

NO DEPOSIT BONUS TERMS AND CONDITIONS

1. During the free signup bonus stage, the gameplay is limited to games made by Lady Luck game studio. All remaining games are unlocked once the first deposit is successfully made.
2. The wagering requirements for the Spins bonus without deposit and the Registration bonus without deposit are ninety-nine (99) times the Bonus sum awarded to you. For Registration bonuses without deposit and Spins bonuses without deposit, note that no winnings at all may be withdrawn/transferred until you have transferred at least 10 EUR/USD/CAD/AUD/NZD, 100 NOK/SEK deposit into your Account. In addition, no winnings accrued in connection with such no deposit bonus may be withdrawn/transferred until the wagering requirements have been met.
3. The maximum winnings that will be paid out resulting from a free registration bonus or free spins without deposit. e.g. the free spins upon registration (“Registration bonus without deposit”) and Surprise free spins bonus (“Spins bonus without deposit”) will be 30 EUR/USD/CAD/AUD/NZD, 300 NOK/SEK. Any winnings exceeding this amount will be forfeited. This might be done automatically by the system once such a bonus is successfully wagered.
4. For no deposit bonus withdrawals, we reserve the right to perform Checks in accordance with the requirements stipulated in the General Terms and our internal regulations.
5. Players requesting a withdrawal of money won with a no deposit bonus cannot do so via bank transfer.
6. Players with disposable email addresses are not eligible for any no deposit bonuses. If a player despite this would receive no deposit bonus, all winnings from such no deposit bonus will be confiscated.
7. In order to receive any Registration bonus without a deposit, you need to verify your account via email. On some occasions, SMS verification will be required.
8. Only players from the following countries are eligible for the no deposit free spins upon registration: Austria, Canada, Germany, Ireland, and New Zealand.
9. Additionally to these No deposit bonus terms and conditions, General bonus terms and conditions, and Promotional rules apply.

FREE SPINS TERMS AND CONDITIONS

1. You do not have to enter a bonus code to qualify for Free spins for deposit.
2. To activate your free spins you must access and open the game, then accept free spins inside the game. Failing to do so within 1 (one) day of them being credited, free spins will expire.
3. Once your Free spins have been activated you must complete all game rounds, otherwise, they will expire.
4. We reserve the right to cancel or amend these terms & conditions at any point without any prior notice.
5. Until the play-through requirements of the free spins bonus have been met, the maximum bet that can be placed is 1 EUR/USD/CAD/AUD/NZD, 10 NOK/SEK. This includes double-up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black, and also in-game bonus features that can be purchased.
6. Additionally to these Free spins terms and conditions, General bonus terms and conditions apply.

GENERAL BONUS TERMS AND CONDITIONS

1. All offers to the players are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Neteller, etc), IP, and shared computer, e.g. public library or workplace.
2. We reserve the right to refuse to withdraw funds to the players using disposable email addresses.
3. We reserve the right to stop offering bonuses to players who we deem have received an unproportionate level of bonuses based on their bonus release to deposit ratio and decline such player participation in any of our current/future promotional campaigns.
4. To claim the deposit welcome bonus or any deposit bonus, the player must make a minimum deposit of 10 EUR/USD/CAD/AUD/NZD, 100 NOK/SEK, unless otherwise specified.
5. All Welcome bonuses are restricted to the very first deposit to the Website only.
6. All Casino deposit bonuses (unless otherwise specified) as well as deposits that triggered their need to be wagered 35 (thirty-five) times before the funds can be withdrawn.
7. Please note that bonus money can only be used on slot games that are marked by the BONUS badge. Kindly use the BONUS GAMES filter when logged in to see which games they are. Some of the games will contribute less than 100% of the bonus stake towards wagering requirements. Please refer to Bonus Wagering Factors page for more information.
8. Players can request a withdrawal of their deposited amount prior to meeting the wagering requirements. However, the bonus amount and winnings will be forfeited as a result. Please note that when playing with a bonus, real money gets exhausted first.
9. All deposit bonuses are valid for 3 (three) days.
10. Bonus funds and winnings will be forfeited upon the expiry of the bonus.
11. When betting, placed bets are deducted from the player’s deposited funds. However, if no deposited funds are available the bet placed in a bonus game will be deducted from the player’s bonus balance.
12. Until the play-through requirements have been met, the maximum bet that can be placed is 10% of the value of the initial bonus balance, but not bigger than 3 EUR/USD/CAD/AUD/NZD, 30 NOK/SEK. This includes double-up wagers after the game round has been completed, for example, wagering winnings from X game round on red/black, and also in-game bonus features that can be purchased.
13. Any bonus can be removed prior to any wagering conditions being met. Please contact Customer Services to learn more or use the CANCEL BONUS button (X) inside the bonus balance window.
14. The maximum winnings that will be paid out resulting from a bonus or free spins (or combination of bonus and free spins) for deposit will be equal to 10 (ten) deposits made to participate in a particular campaign. Any winnings exceeding the limit will be forfeited. This might be done automatically by the system once the bonus is successfully wagered.
15. If the deposited amount is higher than the required to claim a full bonus amount, the maximum winnings that will be paid will be the sum of ten required deposit amounts and the amount that exceeds the required deposit.
16. Only 1 (one) bonus can be claimed at a time. Deposit-related bonuses cannot be "stacked". We reserve the right to void any bonuses and/or winnings obtained by fraudulent behavior.
17. Any "free spin" or "bonus" winnings resulting from bonus funds after the bonus has been wagered, lost, or forfeited shall be removed.
18. All withdrawals will be subject to an internal audit before being processed. We reserve all rights to void bonuses or any winnings for failed audits. The Player hereby consents in advance to the same.
19. If, upon such a review, it appears that a Player(s) are participating in strategies, taking advantage of any software or system bug or failure, or participating in any form of activity that we, in our sole and complete discretion deems to be abusive ('Promotion Abuse'), we reserve the right to revoke the entitlement of such a player to receive or benefit from the promotion (and/or withhold the payout of the proceeds of such abuse to the player/s in question).
20. Other cases of not permitted 'Promotion Abuse' include, but are not limited to: Using a proxy or a VPN or masking IP your address. Playing more than 1 (one) game at a time. Wagering of bonus money on excluded or non-eligible games (games that are not marked by 'bonus' badge). Decreasing your stake amount by 50% or more (compared to your maximum bet since the award of the bonus) after a large win for the purpose of clearing wagering requirements while a bonus is still active.
21. Only fully settled bets (i.e. bets that result in a win or loss) will be counted towards wagering.
22. Multiple accounts are not permitted. Creating more than 1 (one) account with us in order to claim any bonuses is deemed as Promotional Abuse and may result in confiscated funds.
23. Bonus rounds and free spins do not qualify for the jackpot bonuses pursuant to casino software provider rules. Only real money rounds qualify for the jackpot bonuses.
24. If it's discovered that a group of players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, device ID, we will at its own discretion have the mandate to confiscate bonus winnings and/or deposit.
25. If, while playing via our Website provided games, you win a sum regarded by us as worthy of publicity, you agree to make yourself available for any event of such nature arranged by us. While we protect all personal data entrusted to us, we reserve the right to use first names and the first initial of the last name in any of our announcements about promotion results or on the Website.
26. Regarding the bonuses and promotions, all times and dates are stated in UTC.
27. When accepting a deposit bonus, kindly remember that your deposit is locked with the accepted bonus. This means that you have 2 (two) options, either to complete the wagering requirement of the bonus or cancel the bonus. If you choose to cancel the bonus, the bonus and all winnings made after the deposit will be lost. Wagering with both the bonus money and your deposited cash will count towards the wagering requirement.
28. In the event of any dispute, our decision will be final.
29. Kindly note that it's not allowed to use bonus funds purely to progress through the bonus stages and then final stages completed with cash bets when bonus funds have been released or forfeited. If such a tactic is adopted, we reserve the right to confiscate the winnings.
30. The adaptation of "Bonus Hunting" by reaching a bonus feature, exiting the game to later go back and play the feature is not permitted. Doing this will result in confiscation of winnings related to this.
31. If you use a promo code for a promotion you are not eligible for, you will not receive the bonus.
32. Deposit bonuses will be added instantly. If you're eligible for a deposit offer and do not receive it, please contact our Customer Services before you start playing and wait for confirmation that the bonus is granted. Failure to do so will disqualify you from receiving the bonus retroactively.
33. The Bonus Terms as published on the Website (and updated from time to time) are in English and it is the English version of these Bonus Terms that form the basis of these Bonus Terms only. Translations into other languages may be made as a service and are made in good faith. However, in the event of differences between the English version and a translation, the English version has priority over any translation.